Terms of Service

Last updated: November 2026

What Salebay is

Salebay is a marketplace that connects independent sellers with buyers. Each store on Salebay is run by its own seller, who is responsible for the products they list, the prices they set, and fulfilling the orders they receive. Salebay is operated by [COMPANY_LEGAL_NAME], registered at [COMPANY_REGISTERED_ADDRESS] ([COMPANY_GSTIN_OR_CIN]).

Accounts

You must provide accurate information when creating an account. You're responsible for keeping your account secure and for activity that happens under it.

Orders and ordering availability

Placing an order is an offer to buy from that seller at the listed price. Order availability may be limited or temporarily disabled platform-wide while Salebay is rolling out — where ordering is disabled, you can join a store's waitlist to be notified when it opens.

Sellers

Sellers must list products and prices accurately, keep inventory and shipping details (weight, dimensions, pickup address) correct, and ship orders in a timely manner once ordering is enabled for their store.

Shipping

Orders are shipped via our courier partner, Delhivery, using the delivery address you provide at checkout. See our Refund Policy for returns and non-delivery.

Grievances

For complaints about content or conduct on Salebay, see the Grievance Officer contact details on our Privacy Policy.

Changes

We may update these terms as the platform evolves. Continuing to use Salebay after a change means you accept the updated terms.